Frequently Asked Questions
What if there is a problem with my system?

Inspections may uncover relatively minor system issues, such as tanks that need to be pumped and baffles that need to be repositioned or replaced, or they may bring attention to plumbing problems, such as leaky fixtures.

However, in the event that an inspection reveals a more serious problem that requires repairing or replacing part of your system, you may want to contact your local health department for information and advice. Although inspectors may offer suggestions concerning repairs or different technologies to help your system, you will need to confirm which options are appropriate and allowed in your area.

For example, local health officials can confirm which options are most practical and cost-effective and which alternative treatment technologies are allowed by local regulations. You also need to know if your system must be repaired within a certain time, if you need a permit, and if your water supply needs to be checked for contaminants.

Usually, the most serious problem is a failed system. The exact criteria for system failure varies from place to place depending on local regulations, but it usually indicates that operating the system in its current condition poses a threat to public health or the environment. Depending on the problem and conditions at the site, you may be advised to replace part of your system or to provide additional or alternative treatment. Responsible contractors and/or local health officials can help you sort out the most practical solutions for your situation.

Even if an inspection does reveal a problem that needs to be addressed, homeowners should feel reassured that because of the inspection, they know more about their system and how to operate and maintain it properly to avoid more problems in the future. After all, the cost of periodic inspections and pumping is just a fraction of the cost of replacing all or part of a system. Routine inspections and maintenance, along with proper operating habits, significantly increases the potential that a system will function well for many years.

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